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Frequently Asked Questions
Everything you need to know
How does pricing work? Is it a subscription?
No subscriptions! We use a simple one-time Paw pack system. 1 Paw = 1 Video. You buy a pack of Paws, and they are added to your account instantly. No hidden fees, no monthly charges.
What are Paws and do they expire?
Paws are our simple currency: 1 Paw 🐾 = 1 Video. When you buy a pack, the Paws are added to your account and they never expire. You can use them today, next month, or next year.
Can I try Tail Frame for free?
Unfortunately, we can't offer a free trial. As a 1-man startup, the AI generation costs are very high (we pay for every video!). To keep the lights on, we have to charge for every generation. We've priced our smallest pack as low as possible so you can try it out!
What kind of photos should I upload for the best results?
For the best resemblance, please upload one clear, high-quality photo of your pet showing its entire body. Good lighting is important! Avoid photos that are blurry, dark, or where your pet is far away or covered.
Will my pet actually look like my pet?
Yes! Our AI is designed for high resemblance. It analyzes the unique features in your photo (fur texture, markings, eye color) to create a video that looks just like your pet. The better your input photo, the better the result!
Why is Tail Frame better than Midjourney or DALL-E?
Simple: ease and relevance. Midjourney and DALL-E are complex tools for general AI art. Our tool is built for one purpose: making amazing videos of *your* pet, instantly.
- Ease: We are 1-Click. They require complex prompting and setup.
- Consistency: Our model is designed to create a video that looks like the pet in your photo. Theirs will just generate a *random* pet.
- Videos: We create videos with sound & music. They are primarily for static images.
What kind of pets are supported?
ALL pets. Dogs, cats, rabbits, hamsters, birds, reptiles, fish... if it's your pet, we can make it a star. Our AI model is designed to handle any species.
How long does generation take?
It typically takes about 1-2 minutes to generate your video. Once you submit your photo, you can check its status in your gallery, and it will appear there as soon as it's ready!
What AI model do you use?
We use a custom, state-of-the-art model stack. We've layered several different AI systems (including the latest generative video models) and built our own 'secret sauce' on top to ensure the highest quality and consistency for pets.
Can I use these videos commercially?
YES. All generated content is 100% yours to keep, forever. Use it for your social media, marketing, or to build your pet's influencer career. A full commercial license is included.
How often do you add new styles?
We add new style packs every single week based on holidays, trends, and user requests. All new styles are automatically available for you to use with your existing or new Paws.
Can I get a refund?
Due to the high, non-recoverable costs of AI generation, we generally cannot offer refunds on used Paws. However, if you have an issue with your purchase or a generation fails, please email us and we'll do our best to make it right.
Who created Tail Frame?
Tail Frame was built by me, Christian Kasim Loan, a solo indie developer! This is a 1-man startup, and I'm passionate about building fun, accessible AI tools. Thanks for supporting a small business!
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